Does Verizon Have a Roaming Agreement with Wireless Maritime Services

Day together! I`m on my very first cruise on April 16 on the Carnival Dream, which leaves New Orleans and stops in Cozumel, Belize and Mahogany Bay. I`ve never been outside the US, so I have no idea how my phone case will work. I`m a broker, which means I`m attached to my phone 24/7, and while I can`t wait to turn it off and enjoy a whole week with my daughters, I need to be able to check in (at least once a day, ideally) on emails and text messages. Mobile phone companies list the ships on which they have coverage. Verizon does this on its website. This is something that can be checked in advance. This would eliminate the frustration of expecting a blanket and finding none. Simply dial 1 plus the area code and number to call anywhere in North America. Dial + with the country code and number to call destinations outside the United States. Verizon Wireless/Sprint/Alltel users dial country code 011 and number to destinations outside the United States.

And what does this have to do with the PO`s complaint? :rolleyes: Verizon (and AT&T) clearly list the ships available for their service. I wouldn`t be angry with Celebrity or Verizon – they published the information. It is a little strange that some ships do not have it, but it is our responsibility to check it. Our service works via a satellite or VSAT connection. Once your ship is at sea for at least 12 nautical miles (or at least 2 nautical miles in EU countries), the WMS network turns on and you connect to it automatically. Please note that roaming rates apply to cruise ships. Our service remains for the duration of the ship`s navigation at sea. As soon as your ship approaches land again and is within 12 nautical miles of the coast (or 2 nautical miles in the EU), our service is disabled and your phone takes the local service. If you are able to use the local service in port areas, your mobile operator will charge you a different rate than the Cruise Ship Roaming fare.

Contact your mobile operator for pricing and details. When it comes to onboard WiFI, although the packages are for unlimited time and bytes, the last 2 packages have some limitations. How the Value program has problems downloading graphics and attachments and the social plan only works for the websites listed. Any questions or issues regarding billing should be handled by your mobile service provider. WMS is not at all involved in the retail fees charged by your carrier on your monthly bill. Other cruise lines may offer unlimited internet packages. These start at around $5 to $10 per day for “social” plans that only cover social media sites, and can go up to around $20 per day for “premium” plans with fast connectivity for things like Wi-Fi calling and text messages. However, it`s important to remember that your connection is provided via satellite, which is usually much less reliable than your home broadband connection. Even if you opt for a plan that`s supposed to allow movie streaming and video calls, there may still be times when it`s hard to load your email easily.

Most cruise lines have their own mobile apps that work on the ship`s Wi-Fi and are usually free. – even if you do not pay for the Internet. These applications provide access to ship-specific information, such as deck layout and programming plans. Often, you can use the app for a small package to call and text your friends and family members on the ship. While these apps don`t usually provide connectivity to the outside world, they can be extremely useful for scheduling dinners and holding poolside meetings. Since Verizon unfortunately doesn`t have a roaming agreement with On Waves, Verizon users shouldn`t expect to have cellular service at sea on Eclipse or Silhouette. WMS does not currently support US prepaid phones with our service. In this particular case, it is Verizon`s responsibility to negotiate a roaming agreement with On Waves. This is how the global mobile industry has been working and has been working for at least 20 years. Verizon understands the global rules and procedures for roaming/revenue-sharing agreements.

Therefore, complaints should be directed to Verizon and/or On Waves to resolve the issue – not to the celebrity. In general, most mobile operators do not allow their unlimited tariff plans to apply to calls, sms or data used while roaming in international waters. Please contact your own mobile operator to confirm this and your specific pricing details. We have upgraded our communication technology to the latest and state-of-the-art systems and customers now have access to much faster speeds at an affordable price! Do you want to share this great photo? Do you need skype home? Our ships now have our fantastic new internet plans. No other cruise line offers these speeds at these affordable prices! Carnival Cruise Line, under an agreement with Wireless Maritime Services, offers an advanced roaming network on board Carnival Cruise Line ships that allows you to make and receive calls at sea using your own mobile phone and phone number. International roaming charges are conveniently charged by your mobile operator. Please contact your mobile operator for specific pricing information. We have just returned from a med cruise on the Silhouette. During this cruise, we were unable to make any stops at sea. The wearer of our phones at sea introduced himself as On Waves. We have Verizon international phones that have international roaming enabled. The phones worked perfectly at the port, but not at sea.

We`ve never had this problem on other celebrity ships. Also keep in mind that you don`t necessarily need a Wi-Fi connection to make good use of your smartphone on board. A number of travel-oriented applications (e.g. B, map and translation apps) require internet access for some features, but many other apps can be used when you`re offline. Use these apps to play games, edit your photos, and even read city guides for the nearest port, all without worrying about connectivity. Rates for roaming on ships are set by your home provider. Please note that calls to 800, 888, 866 and 877 numbers are not toll-free. Your use of international roaming will be charged by your mobile operator on your regular mobile phone bill.

Typically, the charges appear on the next monthly bill, but depending on your carrier, it can sometimes take up to 60 days before the charges appear on your phone bill. .

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